Even the best run companies face challenges which require immediate intervention. We know these situations can have a damaging impact on your reputation, which is why we offer an expert remediation service.


Our experienced industry specialists can help you re-establish a stable base, minimise loss, compensate clients and effectively communicate with all stakeholders.


With Matter Consulting, you will benefit from our expertise, pragmatism and practical application to fixing the problems. This will help restore confidence in your business and minimise the risk of re-occurrence.


Our three stage process is:


  1. Analysis - what went wrong, how big is the problem and why did it happen
  2. Resolution - rectify errors, compensation, reinstate records and communicate to all effected parties
  3. Prevention - re-engineer process to make it more durable and compliant, create strong oversight model and ensure implementation and re-training is a success