UK & European Division of a Global Asset Manager

Review of Institutional Client Service Model, delivering a range of short, medium and long term opportunities for improvement. 

UK Asset Administration

Programme Managed the migration of Middle Office and Fund Accounting, Performance Measurement, Derivative Operationad, Collateral Management and Custody as a result of an Asset Management aquisition. £59bn of assets

UK Asset Administration

Set up Operational Readiness process and managed that process for a large scale in-house migration from a client to a core platform.

UK L&P Company
Creation of a robust Client Money Oversight model for the shared service
finance function. Model covered 2 outsource providers and prepared the client
for an FSA CASS regulatory review.

 

WRAP Platform

Managed a bank account reconciliation remediation covering over a million
transactions. Forensic accounting analysis on the resulting breaks and clear
identification of Client Money rule breaches.

 

UK L&P Company
Revision and consolidation of External Fund Management legal contracts, SLA/KPI re-structure and roll out to key Asset Managers.

 

UK Transfer Agency
External Fund Manager Rebate process analysis and review. Identification of
process issues, recommendations for change and analysis of the Client’s 3rd
Party platform providers processes.

 

Insurance Claims Service Provider
Reformed claims processing team and created a tactical plan to clear a 6 month
claims backlog.

 

UK Asset Manager
Project managed the due diligence and initial commercial negotiations for a
potential Front Office platform outsource. Work involved co-ordination of UK
& Canadian operations, facilitation of over 50 workshops with requirements,
appraisal scenarios and assessment result collation and analysis.

 

UK Transfer Agency
Process analysis and recommendations for 6 key business delivery areas. Covered Distributions, Client Money, Tax, Deceased/Gone Away, HMRC Reporting in the UK and India.

 

UK L&P Company
Analysis of Client’s 3rd party providers pricing processes, including the
delivery or detailed process maps, documentation on the processes and
recommendations for change on the management and oversight of the outsourced process.

 

UK L&P Company
Review and reformation of Operational Service Level Agreement between a large UK L&P Company and their outsourced Fund Administration provider.